T/CADA 14-2019 Car beauty and decoration service specifications
T/CADA 14-2019 Car beauty and decoration service specifications
Basic Information
Scope
Scope: This standard specifies the scope, terms and definitions, basic requirements, general service requirements, service process requirements, service process of platform businesses, safety and environmental protection, service follow-up, complaint management, and supervision, evaluation, and improvement related to automobile beauty and decoration services. This standard applies to automobile beauty and decoration services (hereinafter referred to as "beauty and decoration services"). Note: It includes both physical enterprises and traffic-generating platforms. Main technical content: 4. Basic requirements 5. General service requirements 6. Service process requirements 7. Service process requirements for traffic-generating businesses 8. Safety and environmental protection 9. Service follow-up 10. Complaint management 11. Supervision, evaluation, and improvement Appendix A (Normative Appendix): Automobile Beauty and Decoration Service Agreement/Construction Order Appendix B (Normative Appendix): Vehicle Washing and Cleaning Operation Process and Requirements