T/CAS 513-2021 Active Group standards

T/CAS 513-2021 The General Guidelines for the Evaluation of Service Quality of Housing Leasing Enterprises

T/CAS 513-2021 The General Guidelines for the Evaluation of Service Quality of Housing Leasing Enterprises

Publish Date: 2021-07-20 Implement Date: 2021-08-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/CAS 513-2021
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: The relationship between supply and use
ICS Name: Consumer services
Publish Date: 2021-07-20
Implement Date: 2021-08-01

Scope

Main technical content: **Table of Contents**: 1. Scope 2. Terms and Definitions 3. Evaluation Principles 4. Evaluation Objects 5. Evaluation Indicators 6. Grade Classification and Marking 7. Evaluation Process Appendix A (Normative Appendix): Expert Evaluation Indicators and Scores for Housing Leasing Enterprises' Service Quality Appendix B (Normative Appendix): Customer Evaluation Indicators and Scores for Housing Leasing Enterprises' Service Quality

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