GB/T 16784.1-1997
Replaced
GB/T 46970-2025
Active
National standards
GB/T 46970-2025 E-commerce products—General rules for consumer experience evaluation
GB/T 46970-2025 E-commerce products—General rules for consumer experience evaluation
Price:
$ 36.00
Basic Information
Standard Code:
GB/T 46970-2025
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Economic and cultural
ICS Name:
Integrated services
Publish Date:
2025-12-31
Implement Date:
2026-04-01
Pages:
16 pages
Scope
This document establishes evaluation indicators and processes for consumer experience evaluations of products sold on e-commerce platforms, outlines the evaluation content, and provides assurance and capability support.
This document applies to all types of e-commerce platform operators conducting experience evaluations of the products they sell, as well as to third-party organizations conducting experience evaluations of products sold on e-commerce platforms.
This document does not apply to the evaluation of second-hand products, virtual products, or service products.
Development Information
Referenced Standards
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active