GB/T 14308-1997
Replaced
T/SHMHZQ 003-2023
Active
Group standards
T/SHMHZQ 003-2023 Travel service work flow specification
T/SHMHZQ 003-2023 Travel service work flow specification
Price:
$ 20.00
Basic Information
Standard Code:
T/SHMHZQ 003-2023
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Entertainment, tourism
Publish Date:
2023-03-08
Implement Date:
2023-03-10
Scope
Main technical content: Foreword 1 Scope 2 Normative reference documents 3 General terms and definitions 4 General principles 4.1 Organizations 5 Travel service workflow 5.1 Product sales and services 5.2 Reservation and scheduling services 5.3 Tour guide services 6. Service summary 7. Service monitoring 7.1 Process monitoring 7.2 Change management 8. Contract management 9. Service quality supervision and complaint handling 9.1 Service quality complaints 9.2 Evaluation and improvement
Development Information
Related Standards
GB/T 18266.1-2000
Active
GB/T 18266.1-2000 Ranking standard for gymnasium and playground—Part 1:Star-rating standard for bowling playground
GB/T 18266.2-2002
Replaced
GB/T 18266.2-2002 Ranking standard for sports facilities—Part 2:Star-rating standard for gymnasium
GB/T 17775-2003
Replaced
GB/T 17775-2003 Standard of rating for quality of tourist attractions
GB/T 18971-2003
Replaced
GB/T 18971-2003 General specification for tourism planning
GB/T 18972-2003
Replaced