GB/T 15971-1995
Replaced
T/CCBD 11-2020
Active
Group standards
T/CCBD 11-2020 Brand Management and Online Reservation Service Requirements for Hotels
T/CCBD 11-2020 Brand Management and Online Reservation Service Requirements for Hotels
Price:
$ 21.00
Basic Information
Standard Code:
T/CCBD 11-2020
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Standardized management and general provisions
ICS Name:
Service
Publish Date:
2020-06-22
Implement Date:
2020-06-22
Pages:
12 pages
Scope
This standard specifies the requirements for pre-sale services, service processes, supervision and evaluation, emergency response, and service quality control of online hotels (hereinafter referred to as "hotels").
This standard applies to hotels that conduct hotel accommodation business activities through online hotel service platforms (hereinafter referred to as "online platforms"), and it can also be used by consumers to purchase hotel accommodation services and evaluate the services through online platforms.
Development Information
Referenced Standards
Related Standards
GB/T 16429-1996
Replaced
GB/T 16429-1996 Determination of the minimum ignition temperature of dust cloud
GB/T 16767-1997
Replaced
GB/T 16767-1997 Safety and service quality in the amusement park
GB/T 20647.1-2006
Active
GB/T 20647.1-2006 Guideline for community service—Part 1:General
GB/T 20647.2-2006
Active
GB/T 20647.2-2006 Guidelines for community service—Part 2:Environment management
GB/T 20647.3-2006
Active