GB/T 15971-1995
Replaced
GB/T 44189-2024
Active
National standards
GB/T 44189-2024 Guidelines for government service hotline operation
GB/T 44189-2024 Guidelines for government service hotline operation
Price:
$ 36.00
Basic Information
Standard Code:
GB/T 44189-2024
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Service
Publish Date:
2024-06-29
Implement Date:
2025-01-01
Pages:
8 pages
Scope
This document establishes the basic principles for the operation of the government service convenience hotline (hereinafter referred to as the "hotline"), and provides guidance and suggestions on aspects such as complaint acceptance, service response, and business collaboration.
This document applies to the service operation of all links of the government service convenience hotline.
Development Information
Referenced Standards
GB/T 33358-2016 Specification for government hotline service
GB/T 44190-2024 Specification for government service hotline integration
GB/T 44191-2024 Guidelines for the construction of knowledge base of government services hotline
GB/T 44192-2024 Guidelines for government service hotline data application
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Replaced
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Replaced
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GB/T 20647.1-2006
Active
GB/T 20647.1-2006 Guideline for community service—Part 1:General
GB/T 20647.2-2006
Active
GB/T 20647.2-2006 Guidelines for community service—Part 2:Environment management
GB/T 20647.3-2006
Active