T/WD 113-2021 Fast-moving consumer goods distributor warehousing and logistics capacity evaluation indicators
T/WD 113-2021 Fast-moving consumer goods distributor warehousing and logistics capacity evaluation indicators
Basic Information
Scope
Scope: This document specifies the evaluation indicators for the warehousing and distribution capabilities of fast-moving consumer goods (FMCG) distributors. This document is applicable to the evaluation of warehousing and distribution capabilities of FMCG distributors. Main technical content: 1. This document defines terms such as FMCG and FMCG distributors. 2. The document proposes a total of 17 indicators from three aspects: facility guarantee capability, business operation capability, and service quality capability. Facility guarantee capability includes six indicators: warehouse area, vehicle quantity, facility and equipment level, informatization level, operation management, and safety management. Business operation capability includes seven indicators: annual distribution amount, annual distribution quantity, SKU quantity, number of distribution outlets, average picking volume per person, single-trip load rate, and inventory turnover rate. Service quality capability includes four indicators: delivery punctuality rate, responsibility-based cargo loss rate, account-inventory matching rate, and customer satisfaction (complaint) rate. 3. This document divides the evaluation of FMCG distributors' warehousing and distribution capabilities into internal evaluation and external evaluation. 4. This document provides explanations for each sub-item of the evaluation indicators for FMCG distributors' warehousing and distribution capabilities.