T/SDIP 4-2022 Intelligent Parking Service Specification Center for Roadside Services
T/SDIP 4-2022 Intelligent Parking Service Specification Center for Roadside Services
Basic Information
Scope
Scope: This document specifies the service terms and definitions, basic principles, working environment and personnel, service requirements, service evaluation and improvement of intelligent parking customer service centers within roads. This document is applicable to the service and management of intelligent parking customer service centers within roads. Services of intelligent parking customer service centers within roads based on other technologies may also be implemented with reference to this document. Main technical content: 4 Basic principles 5 Working environment and personnel 5.1 Workplace 5.2 Personnel 6 Service requirements 6.1 General requirements 6.2 Consultation services 6.3 Customer complaint handling services 6.4 Customer follow-up services 6.5 Information management services 7 Service evaluation and improvement