T/ZS 0316-2022 Active Group standards

T/ZS 0316-2022 High-tech enterprise cultivation service specification

Publish Date: 2022-09-30 Implement Date: 2022-10-07 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZS 0316-2022

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Integrated

ICS Name: The company's (enterprise's) services

Publish Date: 2022-09-30

Implement Date: 2022-10-07

Scope

Main technical content: Foreword 1 Scope 2 Normative reference documents 3 Terms and definitions 4 Basic requirements 4.1 Service agencies 4.2 Service personnel 4.3 Service quality 5 Service provision 5.1 Service recipients 5.2 Service forms 5.3 Service content 6 Service process 6.1 Process overview 6.2 Business negotiation 6.3 Agreement signing 6.4 Initiation and cultivation 6.5 Organization and implementation 6.6 Evaluation and summary 6.7 Improvement and tracking 7 Service evaluation and improvement 7.1 Complaint handling 7.2 Service evaluation 7.3 Continuous improvement References