T/SZS 4011-2020 Active Group standards

T/SZS 4011-2020 Guidelines for the Protection of Consumers' Rights and Interests in Online Games

T/SZS 4011-2020

Publish Date: 2020-03-13 Implement Date: 2020-03-13 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/SZS 4011-2020
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: The relationship between supply and use
ICS Name: Consumer services
Publish Date: 2020-03-13
Implement Date: 2020-03-13

Scope

Scope: This standard stipulates the rights of online game consumers, the operational obligations of business units, the discovery and handling of illegal and irregular activities, the protection of minors, consumption and refunds, and dispute resolution. This standard applies to the operational activities of online game business units and other activities related to their operations within the territory of the People's Republic of China. Main technical content: This standard stipulates the rights of online game consumers, the operational obligations of business units, the discovery and handling of illegal and irregular activities, the protection of minors, consumption and refunds, and dispute resolution. This standard applies to the operational activities of online game business units and other activities related to their operations within the territory of the People's Republic of China.

Development Information

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