T/LWSZSW 01-2023 Active Group standards

T/LWSZSW 01-2023 Electronic commerce after-sales service standards

Publish Date: 2023-10-25 Implement Date: 2023-11-25 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/LWSZSW 01-2023

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Sociology, services, the organization and management of companies (enterprises), administration, transportation (vocabulary)

Publish Date: 2023-10-25

Implement Date: 2023-11-25

Scope

Main technical content: This document stipulates the basic requirements, resource allocation, service content, and continuous improvement for e-commerce platforms to provide after-sales services based on consumer experience. This document is applicable to the construction and optimization of after-sales service capabilities for all types of online commodity trading platforms. Each platform can use it according to its own needs for after-sales service management

Development Information

Related Standards

GB/T 16832-1997 Replaced

GB/T 16832-1997 Forms design—Basic layout

Publish Date: 1997-05-26

GB/T 17306-1998 Replaced

GB/T 17306-1998 Standards for packaging—Consumer requirements

Publish Date: 1998-04-07

GB/T 17693.1-1999 Replaced

GB/T 17693.1-1999 Transformation guidelines of geographical names from foreign languages into Chinese—English

Publish Date: 1999-03-04

GB/T 17693.2-1999 Active

GB/T 17693.2-1999 Transformation guidelines of geographical names from foreign languages into Chinese—French

Publish Date: 1999-03-04

GB/T 17693.3-1999 Replaced

GB/T 17693.3-1999 Transformation guidelines of geographical names from foreign languages into Chinese—Germany

Publish Date: 1999-03-04

GB/T 17693.4-1999 Replaced

GB/T 17693.4-1999 Transformation guidelines of geographical names from foreign languages into Chinese—Russian

Publish Date: 1999-03-04