T/WCIA 003-2019 Household appliance cleaning service specifications

Scope

Scope: This standard specifies the terms, management requirements, service requirements, and requirements for service supervision and improvement in the field of household appliance cleaning. This standard applies to member units of the Wuhan City Cleaning Industry Association. Other units or individuals engaged in household appliance cleaning services may refer to and use it for reference. Main technical contents: 1. Scope 2. Normative reference documents 3. Terms and definitions 4. Basic requirements 5. Management requirements 5.1 Organizational requirements 5.2 Personnel requirements 5.3 Requirements for equipment, reagents, and tools 5.4 Safety requirements 5.5 Communication requirements 5.6 Quality requirements 5.7 Cost requirements 5.8 After-sales requirements 6. Service requirements 6.1 Service reception 6.2 Appointment and on-site service 6.3 Pre-work inspection 6.4 Cleaning operations 6.5 Delivery 6.6 Record requirements 7. Service supervision and improvement Appendix A (informative appendix) Common household appliance cleaning maintenance procedures A.1 Range hood and integrated cooker cleaning and maintenance procedures A.2 Household air conditioner cleaning and maintenance procedures A.3 Washing machine cleaning and maintenance procedures A.4 Water heater cleaning and maintenance procedures A.5 Refrigerator cleaning and maintenance procedures A.6 Water dispenser cleaning and maintenance procedures References: [1] SB/T 11104 Household range hood cleaning service specifications

Development Information

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