T/ZJYKHR 004-2022 Human resources intermediary service standards

Scope

Scope: Human resource intermediary services; Main technical content: Human resource intermediary service standards 1. Scope 1.1 This section specifies the basic requirements, workflow, and service evaluation and improvement for human resource intermediary services. 1.2 This section applies to human resource service agencies (hereinafter referred to as "service agencies") conducting intermediary service activities. 2. Terms and definitions 2.1 Human resource intermediary services refer to providing daily recommendation services based on the recruitment and job-seeking registration information of employers and job seekers, with the aim of achieving a good match between employers and employees. 2.2 Employees should have strong communication skills, responsibility, and initiative. 3. Service premises 3.1 The location of the service agency should be convenient for transportation and have clear signage. 3.2 It should have the necessary office equipment such as information boards and shelves for job-seeking and recruitment services. 3.3 It should have relatively independent negotiation venues. 4. Workflow 4.1 Recruitment registration and recommendation Recruitment registration and recommendation should include the following contents: a Register and verify the basic information of the employer (business license or legal person certificate, job information, job requirements, salary and benefits, work location, contact person, and contact information); b Register the employer's recruitment needs (name, gender, ID number, contact information, job intention, specialties, graduation certificates, qualification certificates, skill certificates, and professional title certificates); c Sign a commission recommendation agreement with the employer, which includes: the rights and obligations of both parties, fee standards, payment methods, liability for breach of contract, and dispute resolution; d Pre-screen job seekers according to the job requi

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