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T/HNTA 0002-2023 Active
T/HNTA 0002-2023 Travel agency standard service specification manual
Abstract
Main technical content: This standard specifies the basic service standards requirements of travel agencies, reception service operations, product service quality assurance, safety management measures for travel agencies, emergency response plans for unexpected events, and the division of responsibilities for operational errors. This standard applies to all departments and personnel providing services in the tourism elements involved in travel agencies, as well as full-time and part-time tour guides working in travel agencies
General Product Information
| Document Type | Group standards |
|---|---|
| Standard Status | Active |
| Standard Code | T/HNTA 0002-2023 |
| ICS | Entertainment, tourism |
| Implement Date | 2023-09-15 |
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