GB/T 16766-1997
Replaced
SB/T 10832-2012
Replaced
Industry standards-Business
SB/T 10832-2012 Requirement for department store member service system
SB/T 10832-2012 Requirement for department store member service system
Basic Information
Standard Code:
SB/T 10832-2012
Standard Type:
Industry standards
Standard Status:
Replaced
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Consumer services
Publish Date:
2012-12-20
Implement Date:
2013-06-01
Pages:
12 pages
Scope
This standard specifies the service principles, service content, service management, service platforms, and service evaluation requirements for department stores aimed at members.
This standard applies to the management of member services in department stores.
Development Information
Related Standards
GB 5296.1-1997
Replaced
GB 5296.1-1997 Instructions for use of products of consumer interest—General principles
GB/T 18760-2002
Replaced
GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods
GB/T 5296.6-2004
Replaced
GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture
SB/T 10400-2006
Active
SB/T 10400-2006 Supermarket shopping environment
GB/T 5296.5-2006
Replaced