GB/T 19363.1-2003
Replaced
T/CCAAS 006-2022
Active
Group standards
T/CCAAS 006-2022 Highway toll smile service standards
T/CCAAS 006-2022 Highway toll smile service standards
Price:
$ 45.00
Basic Information
Standard Code:
T/CCAAS 006-2022
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Standardized management and general provisions
ICS Name:
The company's (enterprise's) services
Publish Date:
2022-11-28
Implement Date:
2022-11-28
Pages:
28 pages
Scope
This document specifies the terms and definitions, image, actions, smiles, civilized language, quick service, and station appearance of the highway toll smile service.
This document is applicable to all member units of the National Committee of Enterprise Culture Management of the China Cultural Management Association. It can be used as a reference when carrying out highway toll smile service work. Other organizations and institutions can also implement it with reference to this document.
Development Information
Related Standards
GB/T 19363.1-2008
Replaced
GB/T 19363.1-2008 Specification for translation service—Part 1:Translation
SB/T 10624-2011
Abolished
SB/T 10624-2011 Laundering and dying service trades manage standard
SB/T 10625-2011
Active
SB/T 10625-2011 Laundering and dying service trades quality standard
SB/T 10636-2011
Abolished
SB/T 10636-2011 Service quality evaluation cirteria for retail industry
SB/T 10783-2012
Active