T/HEBQS 001-2024 Standardization service agency work requirements

Scope

Main technical content: 4.1 The service provider shall, based on the information at its disposal and in accordance with its own service scope, analyze the potential users' needs for consulting services and determine the consulting service projects. 4.2 The service provider shall evaluate the potential users' needs prior to communicating and confirming with the users. The main content of the evaluation shall include: a) Assessing whether the project falls within the scope of its qualification services; b) Evaluating whether the service provider has the capacity to undertake the project involving specialized technical expertise; c) Assessing whether the potential users' resources can meet the requirements for project implementation; d) Assessing various potential risks of the project; e) Assessing whether the consulting services can be completed within the specified timeframe; f) Assessing the reasonable range of the project budget; g) Other matters. 4.3 The results of the analysis and evaluation, as well as the corresponding measures, shall be fully documented. 5. Communication and Confirmation 5.1 When no request for consulting services is received from potential users, the service provider shall conduct on-site visits to understand whether the potential users have a need for consulting services. 5.2 When a request for consulting services is received from users, the service provider shall communicate with them to grasp their basic situation and understand their needs, including both explicit and potential requirements. 5.3 Exchange of opinions The service provider shall exchange views with the users on the project implementation, including but not limited to: a) Project objectives; b) Main content of the consulting services; c) Project implementation plan; d) Rights and obligations of both parties. 5.4 Confirmation The service provider shall, based on the exchange of opinions and the results

Development Information

Related Standards