T/CNLI 001-2023 Teas Area Evaluation Specification
T/CNLI 001-2023 Teas Area Evaluation Specification
Basic Information
Scope
Main technical content: This document specifies the requirements for the service system of tea rooms, including management guidelines for tea room infrastructure, management responsibilities, procurement management, catering services, cleaning and disinfection, facility and equipment management, EHS (environment, health, and safety) management, supporting services, performance evaluation and improvement, etc. It defines the principles of tea room evaluation, describes the evaluation methods, establishes an evaluation index system and evaluation requirements, clarifies the evaluation calculation methods and the presentation of evaluation results, and provides suggestions for the use of evaluation certificates and logos. This document is applicable to organizations (both internal and external, including third-party institutions) for evaluating the level of tea room service systems. Note: In this standard, "organization" refers to organizations that provide tea room services and implement operational management, such as organizations that set up tea rooms and provide services and operational management by themselves, service providers that provide services and operational management for tea rooms set up by other organizations, etc.