DB31/T 477-2018 Active Shanghai CityLocal standards

DB31/T 477-2018 Travel agency service quality requirements and classification levels

DB31/T 477-2018 Travel agency service quality requirements and classification levels

Publish Date: 2018-12-25 Implement Date: 2019-04-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: DB31/T 477-2018

Standard Type: Local standards

Standard Status: Active

is_force_gb: no

CCS Name: The relationship between supply and use

ICS Name: Service

Publish Date: 2018-12-25

Implement Date: 2019-04-01

Pages: 20 pages

Scope

This standard specifies the service quality requirements, grade classification, and grade evaluation for travel agencies. This standard applies to travel agencies established in accordance with the "Regulations on Travel Agencies" within the administrative area of Shanghai City.

Development Information

Word Count: 30 Thousand words Pages: 20 pages

Replace the following standards

DB31/T 477-2010 The requirements and classification of travel agency service quality

Superseded by the following standards

DB31/T 477-2024 Travel agency service quality requirements and classification

Referenced Standards

GB/T 10001.1-2000 Public information graphical symbols for use on sign—Part 1:Common symbols GB/T 10001.1-2006 Public information graphical symbols for use on sign—Part 1:Common symbols GB/T 10001.1-2012 Public information graphical symbols—Part 1:General symbols GB/T 10001.1-2023 Public information graphical symbols—Part 1:General symbols GB/T 10001.2-2002 Public information graphical symbols for use on sign—Part 2:Symbols for touring facilities and services GB/T 10001.2-2006 Public information graphical symbols for use on sign—Part 2:Symbols for tourism and entertainment GB/T 10001.2-2021 Public information graphical symbols—Part 2:Symbols for tourism and entertainment LB/T 004-2013 Travel agency domestic tourism service specifications LB/T 004-1997 Standard of travel agencies' service for domestic tourism LB/T 005-2011 Travel agency's standards for outbound tourism services LB/T 005-2002 Travel agency service quality for outbound tourism

Related Standards

GB/T 15971-1995 Replaced

GB/T 15971-1995 Quality of tour-guide service

Publish Date: 1995-12-25

GB/T 16429-1996 Active

GB/T 16429-1996 Determination of the minimum ignition temperature of dust cloud

Publish Date: 1996-06-04

GB/T 16767-1997 Replaced

GB/T 16767-1997 Safety and service quality in the amusement park

Publish Date: 1997-04-02

GB/T 20647.1-2006 Active

GB/T 20647.1-2006 Guideline for community service—Part 1:General

Publish Date: 2006-12-22

GB/T 20647.2-2006 Active

GB/T 20647.2-2006 Guidelines for community service—Part 2:Environment management

Publish Date: 2006-12-22

GB/T 20647.3-2006 Active

GB/T 20647.3-2006 Guideline for community service—Part 3:Culture,education and sports service

Publish Date: 2006-12-22