T/JCJRXH 001-2022 Active Group standards

T/JCJRXH 001-2022 Guidelines for Age-Friendly Services in Banking Outlets of Jinchang City

T/JCJRXH 001-2022

Publish Date: 2022-12-06 Implement Date: 2022-12-06 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/JCJRXH 001-2022
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: Finance, insurance
ICS Name: Financial services, banking, monetary systems, and insurance
Publish Date: 2022-12-06
Implement Date: 2022-12-06

Scope

Scope: Business outlets of Jinchang City Commercial Bank; Main technical content: To meet the actual needs of elderly customers to enjoy financial services and continuously improve the ability and level of elderly-friendly services in Jinchang City's bank outlets, a unified and clear set of elderly-friendly operation norms has been formulated throughout the city. The main technical content includes: 1. Scope; 2. Normative reference documents; 3. Terms and definitions; 4. Service environment; 5. Service functions; 6. Service management; 7. Consumer rights protection; 8. Emergency response

Development Information

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