GA 407.1-2003
Active
T/SHDSGY 303-2022
Active
Group standards
T/SHDSGY 303-2022 WeChat Standardized Multi-Customer Service Grid Service Management System
T/SHDSGY 303-2022
Price:
$ 20.00
Basic Information
Standard Code:
T/SHDSGY 303-2022
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
The application of information technology in other fields
Publish Date:
2022-12-23
Implement Date:
2022-12-23
Scope
Main technical content: This document specifies the terms and definitions, design principles, general requirements, system function management, system performance requirements, and system security requirements of the WeChat standardized multi-customer service grid service management system. This document is applicable to the WeChat standardized multi-customer service grid service management system that provides customers with 7×24-hour services such as business consultation, information inquiry, fault reporting, complaint and reporting, subscription services, and customer feedback through various means including telephone, fax, e-mail, and SMS, both via manual and automated services. Hereinafter, it is referred to as the "service management system".
Development Information
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Active