GB/T 16784.1-1997
Replaced
T/TFZX 12-2023
Active
Group standards
T/TFZX 12-2023 Salesperson's Credible Sales Service Standards at 4S Dealership
T/TFZX 12-2023 Salesperson's Credible Sales Service Standards at 4S Dealership
Price:
$ 20.00
Basic Information
Standard Code:
T/TFZX 12-2023
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Integrated services
Publish Date:
2023-06-15
Implement Date:
2023-06-20
Scope
Main technical content: This document stipulates the basic requirements for honest sales and service by 4S shop staff, as well as service requirements related to customer reception, product introduction, test driving, contract signing, and vehicle delivery.
Development Information
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active