T/CAMMT 46-2022 Active Group standards

T/CAMMT 46-2022 Digital equipment after-sales service specification based on remote operation and maintenance platform

Publish Date: 2022-11-15 Implement Date: 2022-11-15 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CAMMT 46-2022

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: The application of information technology in industry

Publish Date: 2022-11-15

Implement Date: 2022-11-15

Scope

Scope: This document specifies the after-sales service process, spare parts management, complaint handling, and service information recording for digital equipment based on the remote operation and maintenance platform. This document is applicable to the implementation of after-sales services for digital equipment based on the remote operation and maintenance platform. Main technical content: 1. Scope 2. Normative documents referenced 3. Terms and definitions 4. Service process 5. Overview 6. Service communication 7. Detection and diagnosis 8. Confirmation of service content 9. Signing of service contracts 10. Implementation of service content 11. Evaluation of service quality 12. Customer follow-up 13. Spare parts management 14. Complaint handling 15. Service information recording

Development Information

Related Standards

GB/T 16656.203-1997 Abolished

GB/T 16656.203-1997 Industrial automation systems and integration—Product data representation and exchange—Part 203:Application protocol:Configuration controlled design

Publish Date: 1997-09-02

GB/T 16656.21-1997 Replaced

GB/T 16656.21-1997 Industrial automation systems and integration—Product data representation and exchange—Part 21:Implementation method:Clear text encoding of the exchange structure

Publish Date: 1997-09-02

GB/T 16656.31-1997 Active

GB/T 16656.31-1997 Industrial automation systems and integration—Product data representation and exchange—Part 31:Conformance testing methodology and framework:General concepts

Publish Date: 1997-09-02

GB/T 15049.10-1997 Abolished

GB/T 15049.10-1997 CAD standard parts file—Specification of geometry and parameters—Key

Publish Date: 1997-12-12

GB/T 15049.11-1997 Abolished

GB/T 15049.11-1997 CAD standard parts file—Specification of geometry and parameters—Rolling bearings

Publish Date: 1997-12-12

GB/T 17304-1998 Replaced

GB/T 17304-1998 Specification for CAD general technology

Publish Date: 1998-04-10