T/NTTIC 012-2018 Active Group standards

T/NTTIC 012-2018 Home textiles industry tourism service specifications

Publish Date: 2018-09-09 Implement Date: 2018-12-18 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/NTTIC 012-2018

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Integrated

ICS Name: Terminology (principles and coordination and cooperation)

Publish Date: 2018-09-09

Implement Date: 2018-12-18

Scope

Scope: This standard specifies the requirements for tourism services and management in the home textile industry; Main technical content: This standard defines the tourism terminology and definitions, service requirements, and management requirements in the home textile industry. Provide visitors with consultation services related to travel routes, accommodation, tourism products, tourism resources, tourism exhibitions, and tourism activities. Accept and handle complaints from visitors in a timely manner according to established procedures, publish complaint hotline numbers, and ensure that complaints are handled by dedicated personnel with records kept. Facility and equipment management and maintenance: Dedicated personnel should regularly maintain all facilities and equipment in the visitor center to ensure their safety and effectiveness. Service procedures: Shift system; Information update and maintenance system; Important situation reporting system; Emergency response plan