T/HNAS 018.2-2024 Active Group standards

T/HNAS 018.2-2024 "Service Specification for Tourist Satisfaction in Changsha" Part 2: Travel Agency

T/HNAS 018.2-2024 "Service Specification for Tourist Satisfaction in Changsha" Part 2: Travel Agency

Publish Date: 2024-09-25 Implement Date: 2024-09-26 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/HNAS 018.2-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Integrated

ICS Name: Integrated services

Publish Date: 2024-09-25

Implement Date: 2024-09-26

Scope

Main technical content: This document stipulates the basic requirements for travel agency services in Changsha City, product planning, reception services, complaint handling, safety management, and service quality management. This document is applicable to the travel service quality management of travel agencies operating in Changsha

Development Information

Same series standard

T/HNAS 018.1-2024 "Service Specification for "Tourist Satisfaction in Changsha" Part 1: Tourist Attractions" T/HNAS 018.3-2024 "Tourist Satisfaction in Changsha" Service Standards Part 3: Accommodation and Catering T/HNAS 018.4-2024 "Service Specification for Tourist Satisfaction in Changsha" Part 4: Cultural and Heritage Sites T/HNAS 018.5-2024 "Service Specification for Tourist Satisfaction in Changsha" Part 5: Tourism Transportation

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