GB/T 16766-1997
Replaced
T/SDIP 5-2022
Active
Group standards
T/SDIP 5-2022 Intelligent Parking Complaint Handling Specification for Roadside Areas
T/SDIP 5-2022 Intelligent Parking Complaint Handling Specification for Roadside Areas
Price:
$ 20.00
Basic Information
Standard Code:
T/SDIP 5-2022
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Consumer services
Publish Date:
2022-07-25
Implement Date:
2022-07-25
Scope
Scope: This document specifies the terms and definitions for handling customer complaints regarding smart parking within roads, the principles of complaint handling, the requirements for operating units and handling personnel, the complaint handling process, and prevention and improvement measures. This document applies to the handling of complaints regarding smart parking within roads. The complaint handling process for smart parking within roads based on other technologies may also be implemented as a reference; Main technical content: 4. Complaint handling principles 5. Requirements for operating units and complaint handling personnel 5.1 Requirements for operating units 5.2 Requirements for complaint handling personnel 6. Complaint handling process 6.1 General requirements 6.2 Complaint channels 6.3 Complaint acceptance 6.4 Complaint handling 6.5 Closing a complaint 7. Improvement and prevention measures 7.1 Improvement measures 7.2 Prevention measures
Development Information
Related Standards
GB 5296.1-1997
Replaced
GB 5296.1-1997 Instructions for use of products of consumer interest—General principles
GB/T 18760-2002
Replaced
GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods
GB/T 5296.6-2004
Replaced
GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture
SB/T 10400-2006
Active
SB/T 10400-2006 Supermarket shopping environment
GB/T 5296.5-2006
Replaced