DB51/T 10008-2024 DB50/T 10008-2024 Active Sichuan ProvinceLocal standards

DB51/T 10008-2024 DB50/T 10008-2024 The standard for the management and service of the 12345 Government Service Hotline

Publish Date: 2024-10-21 Implement Date: 2024-11-21 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: DB51/T 10008-2024 DB50/T 10008-2024

Standard Type: Local standards

Standard Status: Active

is_force_gb: no

CCS Name: The relationship between supply and use

ICS Name: Integrated services

Publish Date: 2024-10-21

Implement Date: 2024-11-21

Scope

This document stipulates the basic requirements, service processes and requirements, knowledge base management, data management, evaluation and improvement, emergency linkage, and Sichuan-Yubei hotline linkage of the 12345 government service convenience hotline. This document is applicable to the service and management of the 12345 government service convenience hotline (hereinafter referred to as the "12345 hotline") in the Sichuan-Yubei region.