T/SHMHZQ 053-2022 Active Group standards

T/SHMHZQ 053-2022 Sales service process and behavior norms

Publish Date: 2022-10-25 Implement Date: 2022-11-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/SHMHZQ 053-2022

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Sociology, services, the organization and management of companies (enterprises), administration, transportation (vocabulary)

Publish Date: 2022-10-25

Implement Date: 2022-11-01

Scope

Main technical content: 1. Scope 2. Normative reference documents 3. The following terms and definitions apply to this document 4. Sales service content 5. Organization 6. Sales service process 7. Sales service requirements 8. Service monitoring 9. Contract management 10. Relationship management 11. Service quality supervision and complaint handling

Development Information

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