GB/T 14504-1993
Abolished
JR/T 0188-2020
Active
Industry standards-Financial
JR/T 0188-2020 Banking Telephone Outbound Service Standards
JR/T 0188-2020 Banking Telephone Outbound Service Standards
Price:
$ 30
Basic Information
Standard Code:
JR/T 0188-2020
Standard Type:
Industry standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Finance, insurance
ICS Name:
The application of information technology in banks
Publish Date:
2020-12-10
Implement Date:
2020-12-10
Pages:
11 pages
Scope
This document stipulates the requirements for personnel management, workplace management, process management, and quality management of outbound telemarketing services provided by banking financial institutions. This document applies to outbound telemarketing services provided by banking financial institutions to existing customers.
Development Information
Related Standards
GB/T 15733-1995
Active
GB/T 15733-1995 The basic terminology of financial computerization
GB/T 15935-1995
Replaced
GB/T 15935-1995 Magnetic stripes on savingsbooks
GB/T 15948.1-1995
Replaced
GB/T 15948.1-1995 Bank telecommunication—Funds transfer message—Part 1:Vocabulary and data elements
GB/T 18789-2002
Replaced
GB/T 18789-2002 General specification for automated teller machine (ATM)
GB/T 18240.1-2003
Active