DB34/T 1835-2013 Replaced Anhui ProvinceLocal standards

DB34/T 1835-2013 The specification for smile service of highway toll personnel

Publish Date: 2013-02-04 Implement Date: 2013-03-04 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: DB34/T 1835-2013

Standard Type: Local standards

Standard Status: Replaced

is_force_gb: no

CCS Name: The relationship between supply and use

ICS Name: Service

Publish Date: 2013-02-04

Implement Date: 2013-03-04

Pages: 19 pages

Scope

This standard aims to improve the quality of highway services and regulate the service behaviors of toll collectors. It focuses on making detailed and specific provisions regarding the smile standard, etiquette, toll collection behaviors, and handling of special situations for toll collectors, emphasizing standardization and practicality, and paying attention to guiding toll collectors to comprehensively master all aspects of smile service work. This standard applies to highway toll stations in Anhui Province and serves as a basis for regulating and managing toll collectors.