GB/T 8567-1988
Replaced
GB/T 33850-2017
Active
National standards
GB/T 33850-2017 Information technology service—Evaluation indicator system for service quality
GB/T 33850-2017 Information technology service—Evaluation indicator system for service quality
Basic Information
Standard Code:
GB/T 33850-2017
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Software engineering
ICS Name:
Software development and system files
Publish Date:
2017-05-31
Implement Date:
2017-12-01
Pages:
84 pages
Scope
This standard establishes a quality model for information technology services, and specifies the evaluation indicators, measurement methods, and quality evaluation processes for information technology services.
This standard is applicable to:
a) Suppliers who evaluate the quality of their own information technology services;
b) Customers who evaluate the quality of the information technology services provided by suppliers;
c) Third parties who implement the evaluation of the quality of information technology services.
Development Information
Referenced Standards
Related Standards
GB/T 13400.1-1992
Replaced
GB/T 13400.1-1992 Terms used in network planning techniques
GB/T 13400.2-1992
Replaced
GB/T 13400.2-1992 General rule for representation on network planning techniques
GB/T 13400.3-1992
Replaced
GB/T 13400.3-1992 General program of network planning techniques used in project management
GB/T 13502-1992
Active
GB/T 13502-1992 Information processing—Program constructs and conventions for their representation
GB/T 14079-1993
Abolished