T/GDTAS 1.2-2021 Travel Service Quality Evaluation Specification Part 2: Homestay Inn
T/GDTAS 1.2-2021 Travel Service Quality Evaluation Specification Part 2: Homestay Inn
Basic Information
Scope
Scope: This document defines the definition of B&Bs, basic requirements, service resources, service processes, service outcomes, sustainable development elements, grading criteria, and grading evaluation requirements. This document applies to B&Bs that officially operate in Guangdong Province and provide accommodation and other services for tourists, including but not limited to inns, manors, courtyards, mountain resorts, family hotels, youth hostels, rural hostels, enclosed courtyards, and fortified towers. Main technical content: Preface 1 ; Scope 2; Normative reference documents 3; Terms and definitions 4; Basic requirements 4.1 ; B&B location selection 4.2; B&B building 4.3; B&B owners 4.4; B&B operation 4.5; Infrastructure 5; Tourism service resources 5.1; Service organization 5.2; Service personnel 5.3; Service environment 6; Tourism service processes 6.1; Basic services 6.2; Room services 6.3; Catering services 6.4; Departure services 7; Tourism service outcomes 8; Sustainable development elements 8.1; Protection and inheritance 8.2; Social benefits 8.3; Social governance 8.4; Environmental protection 8.5; Social services 9; Evaluation principles and grading criteria 9.1; Grading criteria 10.1; Silver B&B 10.2; Gold B&B 10.3; Platinum B&B 11; Grading evaluation requirements 11.1; Grading evaluation conditions 11.2; Grading evaluation exit and evaluation validity