GB/T 15971-1995
Replaced
GB/T 34432-2017
Active
National standards
GB/T 34432-2017 Fundamental terminology of after-sales service
GB/T 34432-2017 Fundamental terminology of after-sales service
Basic Information
Standard Code:
GB/T 34432-2017
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Service
Publish Date:
2017-10-14
Implement Date:
2018-05-01
Pages:
11 pages
Scope
This standard defines the basic terms, service elements, service forms, service content, and service quality involved in after-sales service. This standard is applicable to the field of after-sales service.
Development Information
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GB/T 16429-1996
Active
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GB/T 16767-1997 Safety and service quality in the amusement park
GB/T 20647.1-2006
Active
GB/T 20647.1-2006 Guideline for community service—Part 1:General
GB/T 20647.2-2006
Active
GB/T 20647.2-2006 Guidelines for community service—Part 2:Environment management
GB/T 20647.3-2006
Active