T/ZSJTFW 001-2019 Active Group standards

T/ZSJTFW 001-2019 Service Standards for the Family Services Industry

T/ZSJTFW 001-2019

Publish Date: 2019-12-01 Implement Date: 2020-02-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZSJTFW 001-2019

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: The relationship between supply and use

ICS Name: Other services

Publish Date: 2019-12-01

Implement Date: 2020-02-01

Scope

Scope: This standard specifies the terms and definitions related to the home service industry, general principles, basic requirements, management and services, and service quality assessment. This standard applies to the relevant activities of home service agencies in Zhongshan City engaged in home services; Main technical content: I. The qualification evaluation of home service agencies is divided into three levels, with a total score of 66-110 and a passing score of 60-95 or higher. II. Specific numerical requirements are proposed for seven resource indicators such as the area of fixed business premises and six service indicators such as the number of service hours. III. A total of 14 clear requirements are proposed for on-site management. IV. The qualification rating of domestic service personnel is divided into three levels, with a total score of 100 and a passing score of 60-90 or higher.