T/ZSRFA 6-2020 Active Group standards

T/ZSRFA 6-2020 Chinese hardwood craft furniture after-sales service specification

T/ZSRFA 6-2020 Chinese hardwood craft furniture after-sales service specification

Publish Date: 2020-05-26 Implement Date: 2020-05-26 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/ZSRFA 6-2020
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: Furniture
ICS Name: Furniture
Publish Date: 2020-05-26
Implement Date: 2020-05-26

Scope

Scope: This standard specifies the terms and definitions, service forms, and service requirements for after-sales service of Chinese hardwood craft furniture. This standard applies to after-sales service activities and the preparation of related documents for Chinese hardwood craft furniture; Main technical content: The main content of this standard includes requirements for after-sales service organizations, after-sales service personnel, after-sales service files, delivery requirements, installation requirements, warranty service requirements, repair requirements, follow-up visits, complaint handling, and service quality evaluation, etc.

Development Information

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