T/CECC 020-2023 Active Group standards

T/CECC 020-2023 "Audio-visual system operation and maintenance service capability evaluation specification"

Publish Date: 2023-06-06 Implement Date: 2023-06-06 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CECC 020-2023

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: The company's (enterprise's) services

Publish Date: 2023-06-06

Implement Date: 2023-06-06

Scope

Scope: This document proposes a maturity level framework and evaluation method for the operation and maintenance services of audio and video systems. It specifies the requirements that should be followed in all life cycle stages of audio and video system operation and maintenance services, including planning and design, deployment and implementation, service provision, continuous improvement, and supervision and management. This document is applicable to audio and video system operation and maintenance services in conference and office venues, performance venues, sports stadiums, etc. It is intended for evaluating the capabilities of organizations entrusted with, bidding agencies, evaluation agencies, and service implementation units in conducting operations and maintenance, service control, service provision, and service outsourcing for audio and video system operation and maintenance services. Other types of audio and video system operation and maintenance services can refer to the provisions of this document. Main technical content: This standard divides the capabilities of audio and video system operation and maintenance services into three levels from low to high, namely Level I, Level II, and Level III, and specifies the requirements that organizations providing audio and video system operation and maintenance services should meet in each level in terms of systems, personnel, resources, technology, and processes. This standard is applicable to the establishment, maintenance, and improvement of the capabilities of operation and maintenance service organizations, as well as the evaluation of their capabilities. The main technical content and framework of this standard are as follows: 1 Scope 2 Normative references 3 Terms and definitions 4 Maturity level framework for audio and video system operation and maintenance services 5 Requirements for service providers 6 Technical staff competency requirements 7 Service content and process requirements 8 Service resou