SB/T 11118-2015 Active Industry standards-Business

SB/T 11118-2015 After-sale service specification of mobile communication terminals

Publish Date: 2015-01-06 Implement Date: 2015-09-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: SB/T 11118-2015

Standard Type: Industry standards

Standard Status: Active

is_force_gb: no

CCS Name: The relationship between supply and use

ICS Name: Service

Publish Date: 2015-01-06

Implement Date: 2015-09-01

Pages: 12 pages

Scope

This standard specifies the service quality requirements that mobile communication terminal manufacturers and repair institutions should follow when providing after-sales services to consumers.
This standard applies to the after-sales service activities of mobile communication terminal manufacturers and repair institutions. It serves as a basis for the service quality management of manufacturers and repair institutions, and can also be used as a reference for evaluating the service capabilities of mobile communication terminal repair institutions.