RB/T 311-2017 Requirements for service certification of public air passenger transport

GB/T 19004-2011 Managing for the sustained success of an organization—A quality management approach RB/T 314-2017 Conformity assessment—Guidelines for service certification modules selection and application GB/T 15566.2-2007 Guidance system for public information—Setting principles and requirements—Part 2:Civil airport GB/T 18360-2001 Evaluation of public air transport service quality GB/T 18360-2007 Evaluation of public air transport service quality GB/T 18764-2002 Civil aviation terminology of passenger transportation MH/T 0035-2012 Civil aviation network and information security management specification MH/T 0036-2012 Civil aviation network and information security evaluation specification MH/T 1034-2011 First Class Business Class passenger services MH/T 1037-2017 Unusual Flight Passenger Service Standards MH/T 1037-2011 Unusual Flight Passenger Service Standards MH/T 1060-2014 MH/T 1060-2014 Flight overbook disposal specification for public air transport GB/T 15566.2-2024 Public information guidance systems—Setting principles and requirements—Part 2:Airport GB/T 18764-2026 Vocabulary for civil aviation passenger transport