T/ACCEM 485-2025 Active Group standards

T/ACCEM 485-2025 Intelligent Retail Dynamic Cabinet Customer Service Guidelines

Publish Date: 2025-01-22 Implement Date: 2025-02-21 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ACCEM 485-2025

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Integrated

ICS Name: Consumer services

Publish Date: 2025-01-22

Implement Date: 2025-02-21

Scope

Main technical content: This document stipulates the service concepts and principles, service processes, service detail norms, employee training and assessment systems, complaint handling and feedback mechanisms, risk control and crisis management responses of the customer service norms for smart retail dynamic cabinets. This document is applicable to the customer service norms of smart retail dynamic cabinets.

Development Information

Related Standards

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GB 5296.1-1997 Replaced

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GB/T 18760-2002 Replaced

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Publish Date: 2002-06-20

GB/T 5296.6-2004 Replaced

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SB/T 10400-2006 Active

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GB/T 5296.5-2006 Replaced

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