GB/T 16784.1-1997
Replaced
DB1401/T 36-2024
Abolished
Shanxi ProvinceLocal standards
DB1401/T 36-2024 Urban rail transit station attendants' service specifications
DB1401/T 36-2024 Urban rail transit station attendants' service specifications
Basic Information
Standard Code:
DB1401/T 36-2024
Standard Type:
Local standards
Standard Status:
Abolished
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Integrated services
Publish Date:
2024-12-18
Implement Date:
2025-03-18
Publisher:
太原市市场监督管理局
Technical Committee:
太原市城市轨道交通标准化技术委员会（TYS/TC 08）
Scope
本文件规定了城市轨道交通站务员服务的基本要求、服务要求、风险与应急管理、投诉与建议、服务评价与改进。 本文件适用于规范城市轨道交通站务员服务。
Development Information
Drafting Units:
太原中铁轨道交通建设运营有限公司
Drafting Persons:
龚玲、张永弟、王继德、李瑞国、夏伟、梁志远、严京晶、齐敬飞、左珍勇、袁文兵、黄治渊、刘伟、郭雪巧、徐鹏、马桥
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active