T/CI 368-2024 Active Group standards

T/CI 368-2024 Power supply service customer service dispatch management standardization

T/CI 368-2024 Power supply service customer service dispatch management standardization

Publish Date: 1970-01-01 Implement Date: 1970-01-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/CI 368-2024
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: -
ICS Name: -
Publish Date: 1970-01-01
Implement Date: 1970-01-01

Scope

This document stipulates the general principles of customer service dispatch in the power supply service system, staffing forecasting and capacity planning, shift-based business volume forecasting and time-slot manpower requirements, and the basic requirements and methods of customer service dispatch scheduling. This document is applicable to the staffing arrangements, business volume forecasting, manpower demand calculation, and shift-based scheduling solution design for customer service dispatch in the power industry.

Development Information

Word Count: 21 Thousand words

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