GB 16999-1997
Replaced
T/IAC 40-2021
Active
Group standards
T/IAC 40-2021 Insurance company customer service center basic requirements
T/IAC 40-2021 Insurance company customer service center basic requirements
Price:
$ 20.00
Basic Information
Standard Code:
T/IAC 40-2021
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Financial services, banking, monetary systems, and insurance
Publish Date:
2021-11-18
Implement Date:
2022-02-18
Scope
Scope: This document specifies the strategic positioning, workplace requirements, personnel management, operational management, system requirements, and emergency control of insurance company customer service centers. This document is applicable to the construction and management of insurance company customer service centers. The outsourcing service format can be referenced for implementation in accordance with this standard. Main technical content: The strategic positioning, workplace requirements, personnel management, operational management, system requirements, and emergency control of insurance company customer service centers.
Development Information
Related Standards
GB/T 20543-2006
Replaced
GB/T 20543-2006 Banking and related financial services—International bank account number(IBAN)
GB/T 20545-2006
Abolished
GB/T 20545-2006 Banking and related financial services—Information interchange—Collection instruction form
GB/T 20546-2006
Abolished
GB/T 20546-2006 Banking and related financial services—Information interchange—Documentary credit form
GB/T 15948.1-2007
Abolished
GB/T 15948.1-2007 Bank telecommunication—Funds transfer messages—Part 1:Vocabulary and universal set of data segments and data elements for electronic funds transfer messages
GB/T 21076-2007
Replaced