T/ZQCSH 090-2021 Active Group standards

T/ZQCSH 090-2021 Vehicle 4S dealership complaint handling standardization

Publish Date: 2021-09-16 Implement Date: 2022-05-16 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZQCSH 090-2021

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Sociology, services, the organization and management of companies (enterprises), administration, transportation (vocabulary)

Publish Date: 2021-09-16

Implement Date: 2022-05-16

Scope

Main technical content: 1. Scope 2. Normative reference documents 3. Terms and definitions 4. Basic principles 5. Department setup and personnel 6. Processing basis 7. Processing principles 8. Acceptance 9. Investigation 10. Methods 11. Results 12. Information archiving Appendix A (informative) - Complaint Handling Form

Development Information

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