GB/T 47355-2026 Guidance on outsourcing

Scope

This document provides guidance for organizations to establish and maintain successful outsourcing arrangements throughout the contract period, covering the main stages, processes, and governance aspects of outsourcing, applicable to organizations of different sizes and in various industries.
This document provides guidance in the following areas:
—— Providing clients and suppliers with outsourcing governance that fosters mutual benefits;
—— Ensuring the flexibility of outsourcing arrangements to adapt to changing business needs;
—— Identifying the risks involved in outsourcing;
—— Establishing mutually beneficial collaborative relationships.
This document can be customized and expanded according to industry-specific needs to adapt to international, national, and local laws and regulations (including those related to the environment, labor, health, and safety), the scale of outsourcing arrangements, and the type of industry sector.
This document recognizes that at certain stages of the outsourcing lifecycle, stakeholders may take actions separately or jointly, so it is not possible to completely allocate responsibility for the processes within the outsourcing lifecycle to either clients or suppliers alone. For each outsourcing arrangement, users can interpret and adjust the responsibilities of the processes according to actual circumstances.
This document is applicable to any outsourcing relationship, whether it is the first outsourcing attempt, a single-supplier or multi-supplier model, or a service- or outcome-based agreement. The processes mentioned in this document can be adjusted according to the outsourcing strategies and maturity levels of client and supplier organizations.
This document is intended for use by outsourcing clients, suppliers, and practitioners, such as:
—— Decision-makers and their authorized representatives;
—— All stakeholders involved in facilitating the

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