GB/T 16784.1-1997
Replaced
T/CASME 1118-2023
Active
Group standards
T/CASME 1118-2023 The Service Quality Management Standards for Online Dining Industry
T/CASME 1118-2023 The Service Quality Management Standards for Online Dining Industry
Price:
$ 20.00
Basic Information
Standard Code:
T/CASME 1118-2023
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Integrated
ICS Name:
Integrated services
Publish Date:
2023-12-22
Implement Date:
2023-12-31
Scope
Scope: This document applies to activities related to food delivery services provided by the online catering industry through self-operated logistics or third-party logistics methods; Main technical content: This document stipulates the terms and definitions of service quality management norms in the catering industry, service requirements, service processes, handling of abnormal situations, service quality control, and continuous improvement of service quality, etc.
Development Information
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active