GB/T 14814-1993
Active
T/QGCML 2055-2023
Active
Group standards
T/QGCML 2055-2023 Call Center Management System
T/QGCML 2055-2023 Call Center Management System
Price:
$ 20.00
Basic Information
Standard Code:
T/QGCML 2055-2023
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
The application of information technology in office work
Publish Date:
2023-11-03
Implement Date:
2023-11-18
Scope
Main technical content: This document specifies the terms and definitions, basic requirements, functional requirements, performance indicators, interface specifications, testing and acceptance, and training and support for call center management systems. This document is applicable to the development, testing, and operation and maintenance of telephone call management systems, etc., to ensure the stability, reliability, and efficiency of the system.
Development Information
Related Standards
GB/T 15536-1995
Active
GB/T 15536-1995 Information processing—SGML support facilities—SGML document interchange format(SDIF)
GB/T 15537-1995
Active
GB/T 15537-1995 Information processing—SGML support facilities—Registration procedures for public text owner identifiers
GB/T 15936.1-1995
Active
GB/T 15936.1-1995 Information processing—Text and office systems—Office Document Architecture(ODA) and interchange format—Part 1:Introduction and general principles
GB/T 15936.8-1995
Active
GB/T 15936.8-1995 Information processing—Text and office systems—Office Document Architecture(ODA)and interchange format—Part 8:Geometric graphics content architectures
GB/T 15936.5-1996
Active