T/CCAA 89-2024 Active Group standards

T/CCAA 89-2024 Evaluation requirements for civil airport inquiry services

Publish Date: 2024-06-21 Implement Date: 2024-06-21 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CCAA 89-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Product certification, institutional certification, and conformity assessment

Publish Date: 2024-06-21

Implement Date: 2024-06-21

Scope

Scope: This document specifies the normative requirements for inquiry services at civil airports, including inquiry services and inquiry service indicators, service management requirements, and evaluation. This document is applicable to the evaluation of inquiry services at civil airports, and civil airport managers may refer to it when regulating their inquiry service activities. Main technical content: II Table of Contents II Foreword II 1 Scope II 2 Normative Reference Documents III Terms and Definitions IV Inquiry Services and Inquiry Service Indicators 4.1 Inquiry Services 4.2 Inquiry Service Indicators V Service Management Requirements 25.1 General Requirements 25.2 Passenger Demand Management Requirements 25.3 Service Personnel Requirements 25.4 Service Infrastructure and Environmental Requirements 25.5 Self-Evaluation Requirements for Inquiry Services VI Evaluation Requirements 46.1 Evaluation Criteria 46.2 Evaluation Models 46.3 Evaluation Results Appendix A (Normative) Service Evaluation Tools 7

Development Information

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