T/CAQP 024-2021 Active Group standards

T/CAQP 024-2021 The Credit Evaluation Standard for Automobile After-sales Service Quality

T/CAQP 024-2021 The Credit Evaluation Standard for Automobile After-sales Service Quality

Publish Date: 2021-09-30 Implement Date: 2021-09-30 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/CAQP 024-2021
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: The relationship between supply and use
ICS Name: Other standards related to quality
Publish Date: 2021-09-30
Implement Date: 2021-09-30

Scope

Scope: This standard specifies the terms and definitions, evaluation principles, grade classification, evaluation methods, evaluation result management and supervision, and evaluation indicators for the integrity assessment of automotive after-sales service quality. This standard applies to automotive after-sales service evaluation activities. The evaluation objects are automotive manufacturers and automotive service providers that are legally registered and operate within the territory of the People's Republic of China. Main technical content: This standard includes the scope, normative referenced documents, terms and definitions, evaluation principles, grade classification, evaluation methods (including evaluation indicators), and evaluation result management and supervision.

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