T/NTBCA 002-2024 Active Group standards

T/NTBCA 002-2024 Guidelines for Age-friendly Financial Services in Nantong City

Publish Date: 2024-08-28 Implement Date: 2024-09-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/NTBCA 002-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Financial services, banking, monetary systems, and insurance

Publish Date: 2024-08-28

Implement Date: 2024-09-01

Pages: 15 pages

Scope

Main technical content: In order to improve the ways to help and solve the difficulties and problems that the elderly may encounter in the process of financial services, guide commercial banks to fulfill their relevant social responsibilities, and effectively enhance the availability and satisfaction of daily financial services for the elderly, it is necessary to update the "Nantong City Financial Services Elderly-Friendly Work Norms" (T/NTBCA 002-2022) as soon as possible to form coordinated and unified elderly financial service standards across the city. The technical content mainly includes: 1. Scope; 2. Normative reference documents; 3. Terms and definitions; 4. Organization and management; 5. Elderly-friendly transformation of business outlets; 6. Mobile payment services; 7. Business handling process; 8. Acceptance terminals; 9. Financial product services and supply; 10. Publicity and marketing; 11. Rights protection; 12. Evaluation and application of results

Development Information

Pages: 15 pages

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