T/STACAES 030-2024 Cleaning Service Specifications for Public Areas Along the Huangpu River Bank

Scope

Scope: This document specifies the service content, service requirements, service guarantees, and evaluation and improvement of cleaning services in the public areas along the Huangpu River. This document applies to cleaning services in the public areas along the Huangpu River in the Puxi section. Other areas may refer to it for implementation. Note: The Puxi section refers to the area from Qinhuangdao Road in the east to Xupu Bridge in the west, with a total length of 20.35 kilometers. Main technical content: This document proposes the following main service norms and technical content based on the high-standard cleaning management requirements for the public areas along the Huangpu River: 1. Six basic cleaning methods and six major cleaning modes for the public areas along the Huangpu River; 2. Cleaning quality requirements: Road cleaning should meet the "six-clean and four-free and one-unblocked" standards; public toilet cleaning should meet the "ten-clean and ten-free and three-intact" standards; waste bin cleaning should meet the "three-clean and seven-free and two-tidy" standards; and green space cleaning should meet the "three-free" standards. Specifically, the first-level area defect control indicators for road quality have been improved from ≤2 defects per square meter to ≤1 defect per square meter; the first-level scratch length standard for public facilities has been raised from 10 cm to 5 cm; and dedicated cleaning personnel are required for public toilets. 3. Related guarantee requirements are proposed in six aspects: service organization, management personnel, cleaning staff, equipment and material allocation, emergency response, and digital management. 4. Standard requirements are proposed for assessment and evaluation, satisfaction evaluation, and analysis and improvement.

Development Information

Related Standards